PRIVACY POLICY
Grace Home Care Provider (“we,” “us,” or “our”) is committed to protecting the privacy and security of our clients, website visitors, and users. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, address, phone number, email address, date of birth, Social Security number, and other information you provide during registration or service inquiries.
- Health Information: Medical history, treatment plans, and other health-related information necessary to provide our care services.
- Financial Information: Payment details, billing address, and insurance information for service payments.
- Technical Information: IP addresses, browser type, operating system, and usage data when you visit our website.
2. How We Use Your Information
We use your information to:
- Provide personalized care services tailored to your needs.
- Communicate with you regarding appointments, billing, and other service-related matters.
- Process payments and manage billing.
- Improve our website and services by analyzing usage trends and feedback.
- Comply with legal and regulatory requirements.
3. Sharing Your Information
We may share your information with:
- Healthcare Providers: To coordinate care and services with other healthcare professionals involved in your treatment.
- Third-Party Service Providers: For processing payments, IT services, and other operational support.
- Legal Authorities: When required by law or to protect our rights, privacy, safety, or property.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of data transmission or storage is 100% secure.
5. Your Rights
You have the right to:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete information.
- Deletion: Request the deletion of your personal information, subject to legal and contractual obligations.
- Opt-Out: Opt-out of receiving marketing communications from us.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: